FREQUENTLY ASKED QUESTIONS
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Please take a look at the sections below to find the answers you’re looking for. If you can’t find what you’re looking for or have additional questions, please don’t hesitate to contact us (support@gfxwrld.com). We’re always here to help.

1. Product & Download Questions

1. Will these tools and presets work with other design programs such as Affinity, Procreate, Illustrator, etc?

Our products are primarily designed for Adobe Photoshop (preferably the latest version) or Adobe Illustrator, depending on the specific kit. However, many of our packs contain file formats (such as PNG) that are compatible with most design software. Please refer to the product description for detailed compatibility information.

2. Do you have any instructional videos showing how to use and install these design tools?

Yes, we have a variety of instructional videos available. You can watch them here.

3. Will these design tools and presets work on my iPad or tablet?

Currently, our tools are optimized for desktop or laptop versions of Photoshop. The Photoshop app on iPad has significant differences, and most tools are not compatible. We are hopeful for future updates from Adobe.

4. When will I receive my digital content?

Immediately after completing your purchase, download links will be available directly from your browser (on a laptop or desktop). Additionally, you will receive the download links via email right after your purchase.

5. Do GFXWRLD® products come with t-shirts or printing services?

No, our products are digital design assets and we do not offer printing services at this time.

6. Can I share my downloads with others?

No, sharing your login or downloads is strictly prohibited. If you need design tools for your team, please contact us at support@gfxwrld.com. Unauthorized sharing will be monitored and may result in access revocation.

2. General Questions

1. Can I use copyrighted images and photos of famous people for t-shirts?

We strongly advise against using copyrighted images of famous people without permission. There are many creative ways to design without needing to use images of athletes, artists, or celebrities.

2. Can FULLERMOE or anyone from GFXWRLD® tutor me on design?

For direct guidance and feedback, we strongly encourge you to join GFXWRLD® Premium. You'll find exclusive content, detailed tutorials, and personalized support. Additionally, you can check out our YouTube channel for hours of free design tutorials and related content.

3. What's the best method for printing t-shirts?

We recommend screen printing for the highest quality, if your budget allows. Direct-to-garment printing is a good alternative. For local screen printing recommendations, ask for suggestions on social media.

5. How can I get in contact with you if there's a problem with my order or I have a question?

First, please read the included "READ ME" installation file that may come with your product. If you still have issues, please email support@gfxwrld.com.

3. Payment Questions

1. What payment methods do you accept?

We accept a variety of payment methods including, but not limited to, credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

2. Do you offer installment plans? I want to purchase a bundle but do not have the funds at this time.

Yes, we offer installment payment options for certain purchases. You will see Shop Pay as an option on most product pages. Please check our website or contact our customer service for more information.

3. Is my payment information and identity secure?

Yes, we take the security of our customers' payment information seriously. All transactions are processed securely and we use industry-standard encryption technology to protect your information.